Track Your Order
Enter the tracking number(s) from your shipment confirmation to view the latest shipment updates. For multiple tracking numbers, separate them with spaces or commas.
If you need help finding your tracking number(s) or are having trouble tracking your order, please contact us at care@ouhoebeauty.com with your order ID. Our support team will be happy to assist you.
Not Shipped Yet? Check Your Order Status
What to Expect
Shipping Timeline
- Order processing: 1-2 business days
- In transit: 7-15 business days
- Tracking updates may pause during international transit
Order Status Guide
Below is a simple explanation of each order status.
- Processing: Your order is being prepared, packed, and handed over to the courier for delivery.
- On Hold: Your order is paused for verification or stock checking.
- Completed: Your order has been delivered successfully.
Note
International orders may take a few days for tracking updates to appear after shipment.
Need Help With Your Order?
If you have any questions about your order or need further assistance, you can email our support team or reach us through our Contact Us page.
- Email: care@ouhoebeauty.com
- Contact Us: ouhoebeauty.com/contact-us
When contacting us, please include your order number so we can assist you promptly.